Contact Velanta Support

Need help with your Velanta social casino experience in Australia? Use the form below to contact player support, report a bug, or request general information about virtual coins, multiplayer features, or account settings. We aim to respond within 2 business days.

Support email: Velanta@outlook.com
Phone: +61 42 975 83 16
Address: 27 Willow Street, Fitzroy, Melbourne VIC 3065

Send us a message

Office hours

Mon–Fri: 9:00–18:00 AEST
Sat: 10:00–14:00 AEST
Sun: Closed

Quick links

Ava Martin

Player Support Lead

Our location

Velanta operates its digital services with a contact point in Melbourne for correspondence and regulatory notices. This address is used for administrative contact and support mail.

Velanta
27 Willow Street
Fitzroy, Melbourne VIC 3065
Australia

Team highlights

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Game Design

Creative leads for slot themes

Engineering

Platform and multiplayer devs

Support

Player care and moderation

Community

Events & social features

FAQs

***. Velanta is a social casino offering virtual coins and points only. *** real-money deposits, cash prizes, or withdrawals.

Use the contact form above with 'Technical issue' or email Velanta@outlook.com and include device, OS, and steps to reproduce the issue.

Game state is stored locally (localStorage). To keep progress across devices, follow our in-app guidance or contact support to explore available options.

More resources

Responsible play

Velanta promotes responsible play. If you or someone you know needs help, consult the Australian support resources linked on our Responsible play page.

Visit responsible play

Developer notes

We use cookies and localStorage for preferences and session state. Read our Privacy Policy for details on data handling and rights.

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