Responsible play — Australia guidance

Velanta promotes healthy entertainment for social casino players in Australia. This page outlines principles, practical tools, and local resources to help keep gameplay fun, social, and balanced.

Core principles

Play for entertainment; value time and social interaction over chasing rewards.
Use in-app tools to set session and spend preferences for virtual items.
Respect eligibility rules and age limits; Velanta is for adults 18 and older in Australia.

Recognising risky patterns

Watch for changes that can signal increasing risk: longer sessions, frequent top-ups of virtual balances, playing to alter mood, or hiding activity from friends. Early recognition helps adapt habits before stress grows.

If gameplay affects sleep, work, finances, or relationships, consider using limit tools and reaching out for support.

Practical controls you can use

Session timers: decide a maximum play duration per day and stick to it.
Virtual spend limits: cap in-app purchases or coin purchases using platform settings.
Self-restraint features: cooldown periods and temporary pauses help regain perspective.

Privacy & data

Support resources in Australia

If you or someone you know needs help, local support is available. Below are practical contacts and services tailored to Australia.

Gambling Helpline (AU)

1800 858 858 — Visit your state service for chat and local referrals.

Lifeline

13 11 14 — Crisis support and emotional assistance.

Local services

State-funded counselling and support programs across Australia.

Speak with a support worker

Confidential guidance and help finding local services.

Community etiquette

Velanta community interactions should be respectful and mindful. Keep chat friendly, avoid sharing personal contact details, and report harassment through the in-app tools.

Respect other players' boundaries.
Use mute and report features for problematic behaviour.
Encourage friends to take breaks and use limits.

FAQ & common concerns

Velanta operates with virtual coins and points for entertainment. There are *** cash payouts or real-money betting features.

Use account settings to apply session timers, purchase caps, and cooldown periods. If you need help, contact support through the Contacts page.

Call the national lines listed above, check state support services, or see community health centres for in-person assistance.